afghanexportlink.com

Privacy Policy

At Afghan Export Link, we are committed to protecting your privacy and safeguarding your personal and business information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or conduct business with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information only when it is necessary to provide our services, respond to inquiries, or fulfill export transactions.

Information you may provide to us includes:

  • Full name

  • Company name

  • Email address

  • Phone number / WhatsApp contact

  • Shipping destination and trade-related details

  • Product inquiries and order information

This information is collected when you:

  • Submit a contact or inquiry form

  • Request a quote or sample

  • Communicate with us via email or WhatsApp

  • Place or confirm an order

We do not collect unnecessary personal data.

2. How We Use Your Information

We use collected information strictly for legitimate business purposes, including:

  • Responding to inquiries and providing quotations

  • Processing orders and issuing Proforma Invoices

  • Coordinating shipping, logistics, and documentation

  • Communicating updates related to orders or shipments

  • Improving our services and customer support

We do not use your information for unsolicited marketing or unrelated activities.

3. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Your consent when you contact us or submit information

  • The performance of a contract or pre-contractual steps

  • Compliance with legal and regulatory obligations related to international trade

4. Information Sharing & Disclosure

Afghan Export Link respects your privacy and does not sell, rent, or trade personal data.

Information may be shared only when necessary with:

  • Logistics and shipping partners

  • Banks or payment service providers

  • Customs authorities or regulatory bodies

  • Legal or compliance advisors (if required)

All third parties are expected to handle information responsibly and confidentially.

5. International Data Transfers

As an export-oriented company, your information may be transferred or processed across borders in connection with:

  • Shipping arrangements

  • Payment processing

  • Customs documentation

We take reasonable steps to ensure that such transfers are handled securely and in accordance with applicable data protection principles.

6. Data Security

We implement appropriate technical and organizational measures to protect your information from:

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

Access to personal data is limited to authorized personnel only. While no system can guarantee absolute security, we continuously work to maintain a high level of data protection.

7. Data Retention

We retain personal and business information only for as long as necessary to:

  • Fulfill contractual and legal obligations

  • Maintain accurate business records

  • Resolve disputes or enforce agreements

When data is no longer required, it is securely deleted or anonymized.

8. Cookies & Website Analytics

Our website uses limited cookies and basic analytics tools to:

  • Ensure proper website functionality

  • Improve user experience and website performance

  • Understand visitor behavior in an aggregated and non-personal manner

We do not use cookies for advertising, profiling, or third-party marketing, and we do not collect sensitive personal data through cookies.

You may control or disable cookies at any time through your browser settings.

For full details on how cookies are used and managed, please review our
👉 Cookie Policy

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (where legally permissible)

  • Withdraw consent for data processing

Requests can be submitted using the contact details below.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., logistics partners or external platforms). We are not responsible for the privacy practices or content of those websites. We encourage users to review their privacy policies separately.

11. Children’s Privacy

Our services are intended for business and professional use only. We do not knowingly collect personal information from individuals under the age of 18.

12. Policy Updates

Afghan Export Link reserves the right to update or modify this Privacy Policy as needed to reflect changes in legal requirements or business operations.

Any updates will apply to new interactions from the effective date.

13. Contact Information

For any questions regarding this Privacy Policy or how your information is handled, please contact us:

Email: ✉️ info@afghanexportlink.com
WhatsApp: 💬 Chat with Us

We respond promptly to ensure transparency, trust, and a smooth business relationship.

Policy Information

📄 Download Policy as PDF

For your convenience, you may download a PDF copy of this policy for offline reference and compliance purposes.

Last Updated: December 2025